Rate your doctor.
That’s what an online survey is attempting to do. It is a research project to figure out how best to get patients to share their experience with their doctors. The results will be used to better understand how well doctors in California meet the needs of patients. CalQualityCare currently collects ratings on physician groups in California, but not on individual physicians. The survey is part of a pilot project run by Consumer Reports®, the California HealthCare Foundation, and the California Healthcare Performance Information System.
Check out this short video on how patients choose their doctor:
Doctors will find that they are being rated more often by their patients than they think. Social media is accelerating the information available on doctors. Every licensed doctor in the U.S. is listed on Healthgrades.com even if they don’t have any reviews. There are over 50 web sites that provide healthcare specific reviews on doctors, hospitals, nursing homes, dentists and other healthcare professionals.
Of course, there is Google+, Yelp and Angie’s List that provide reviews across many industries. The difference is that the healthcare sites ask specific questions related to the doctor, the office staff, environment and insurance. As a result, these sites provide more information that patients who are looking for a doctor want to know.
Ratings and reviews on doctors, hospitals and other healthcare providers puts information into the hands of the patient. The information allows the patient to select and engage a provider that suits their needs. The new patient can post a review based on their experience.
4 Steps to Doctor Transparency
Rate your doctor. It’s a good thing.