HealthPro Consulting: A Background of Leading-Edge Experience

Judy Chan is the president of HealthPro Consulting, a business management firm she founded in 1997. Judy works with organizations to be more competitive in today’s rapidly changing healthcare environment. HealthPro Consulting’s mission is to help organizations provide top quality care to their customers.

A believer that innovation is a requirement for success, Judy is one of 10 people certified to offer her clients a new, faster, and focused methodology for developing strategy for organizations in industries that experience constant disruption and change.

She is the author of The Patient Paradigm Shifts: Profiling the New Healthcare Consumer, a book that explains why healthcare is being deeply affected by the consumer’s behavior, and how healthcare companies can create a great consumer-centric experience.

Judy has helped launch new products and services for providers and payers. As a consultant and technologist, she has managed multi-million dollar projects in the U.S., Australia and Asia. “Many organizations want my help to build and implement something that has not been done before. My services can revitalize organizations and help them become more consumer friendly.”

Her clients include health information organizations (HIOs), FQHCs, Blue Shield of California, Delta Dental, Sutter Health Systems, California Rural Indian Health Board, Silicon Valley Employer Forum, Pacific Business Group on Health, California Healthcare Foundation, and the World Health Organization.

She has a BS with honors in public health from the University of California, Berkeley, and a masters in public health (MPH) biostatistics and health planning analysis from the University of Hawaii.

Judy lives in San Francisco with her husband Ken, daughter Caitlin, and their Tibetan Spaniel Kona. She loves to improve her skills playing classical piano.

Judy’s BLOG