HealthPro Consulting: A Background of Leading-Edge Experience

Judy Chan is the president of HealthPro Consulting, a business management firm she founded in 1997. Judy helps healthcare organizations to be more competitive.

Her clients include Blue Shield of California, Delta Dental, Sutter Health Systems, California Rural Indian Health Board, Silicon Valley Employer Forum, Pacific Business Group on Health, California Healthcare Foundation, and the World Health Organization.

She is the author of The Patient Paradigm Shifts: Profiling the New Healthcare Consumer, a book that explains why healthcare is being deeply affected by the consumer’s behavior, and how healthcare companies can create a great consumer-centric experience.

Judy has helped launch new products and services for providers and payers. As a consultant and technologist, she has managed multi-million dollar projects in the U.S., Australia and Hong Kong. “Many organizations want my help to build and implement something that has not been done before. My services can revitalize organizations and help them become more consumer friendly.”

She has a BS with honors in public health from the University of California, Berkeley, and a masters in public health (MPH) biostatistics and health planning analysis from the University of Hawaii.

Judy lives in San Francisco with her husband Ken, daughter Caitlin, and their Tibetan Spaniel Kona. She loves to improve her skills practicing classical piano.

Judy’s BLOG